Welcome to Amar Pujo (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use Amar Pujo, we may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- PIN Code
- Order Details
- Payment Information (processed securely through third-party payment gateways)
Technical Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Pages Visited
- Referral Source
- Cookies and Tracking Information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Verify payments and transactions.
- Provide customer support.
- Send order confirmations and delivery updates.
- Improve our website and services.
- Respond to your inquiries.
- Prevent fraud and unauthorized transactions.
- Comply with legal obligations.
We may also use your email address or phone number to send important service-related notifications regarding your orders.
3. Marketing Communication
With your consent, we may send you:
- Promotional offers
- Festival discounts
- New product launches
- Seasonal Puja Kit announcements
- Newsletter updates
You may unsubscribe from promotional communications at any time.
4. Payment Security
Amar Pujo does not store your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information.
All online payments are processed securely through trusted third-party payment gateways that follow industry-standard security practices.
5. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your shopping cart.
- Save user preferences.
- Improve website performance.
- Analyze website traffic.
- Provide a better shopping experience.
You can disable cookies through your browser settings, although some website features may not function properly.
6. Sharing of Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
However, we may share limited information with trusted service providers such as:
- Delivery partners
- Payment gateway providers
- Website hosting providers
- Technical support providers
- Government or legal authorities when required by law
These parties receive only the information necessary to perform their services.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we take every reasonable precaution, no method of online data transmission or electronic storage is completely secure.
8. Order Information
When you place an order, we retain information such as:
- Purchased products
- Billing details
- Shipping address
- Payment status
- Order history
This information helps us:
- Process future support requests.
- Handle refunds or replacements.
- Maintain transaction records.
- Improve customer service.
9. Third-Party Services
Our website may contain links to third-party websites or use third-party services such as:
- Payment Gateways
- Courier Services
- Google Maps
- Social Media Platforms
- Google Analytics
These services have their own privacy policies. Amar Pujo is not responsible for the privacy practices of third-party websites.
10. Children’s Privacy
Our website is intended for general audiences and is not specifically directed toward children under the age of 18.
We do not knowingly collect personal information from children. If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal data (where legally permitted).
- Withdraw consent for marketing communications.
- Request information about how your data is processed.
To exercise these rights, please contact us using the details below.
12. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders.
- Provide customer support.
- Maintain business records.
- Meet legal, accounting, and tax obligations.
Once the information is no longer required, it will be securely deleted or anonymized where appropriate.
13. Changes to This Privacy Policy
Amar Pujo may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with the revised Effective Date. We encourage you to review this page periodically.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us.
Amar Pujo
Address
Amar Pujo
Barabazar, Medinipur
West Bengal – 721101
Phone
+91 7029522322
Email
supportamarpujo@gmail.com
Your Trust Matters
At Amar Pujo, we understand that trust is built through transparency and responsible handling of your information. We are committed to protecting your privacy while providing a safe, secure, and reliable shopping experience for all your Bengali Puja essentials.
Thank you for choosing Amar Pujo as your trusted destination for traditional Puja products and services.